Set Up Clubistry Payments

If your club will accept online payments — for membership renewals, form submissions, or e-commerce orders — you need to connect a Stripe account. This is a one-time setup step, typically done before your site goes live.

What Stripe enables

Once connected, Stripe powers the online payment step used by:

Dues and Renewals — members pay their renewal online
Forms — form submissions that include a payment step
E-Commerce — product checkout in your club's online store

Each of those features has its own payment settings documented on its own page. This page covers the initial Stripe connection itself.

Connecting Stripe

Your club needs a Stripe account, and you'll complete the connection through the Club Management Portal.

Go to Site Settings and open E-Commerce.
You'll see the current Stripe connection status (green if connected, red if not).
Follow the connection prompts to authorize your Stripe account.

Part of this process is handled by Stripe directly, so the exact screens you see — business verification, payout details, approval steps — may change over time. Follow the prompts as they appear.

Verifying the connection

After connecting, don't rely on a single status indicator. Verify from multiple angles:

Confirm the Stripe account looks ready in your Stripe dashboard.
Confirm each Clubistry feature you plan to use can start its payment step.
Run a small test in each payment flow you plan to use.
Confirm the results appear in the expected Clubistry records.

Before site launch

If your club will accept online payments, finish these items before going live:

Decide which workflows will use online payments
Complete Membership Types setup before testing renewal checkout
Complete the Accept Payment settings inside each paid form before testing
Activate the store, set up products, and configure notification emails before testing e-commerce
Review email settings so payment confirmations go to the right inboxes
Test each payment flow separately

Managing Stripe-side issues

Stripe remains the source of truth for processor-level concerns:

Account verification
Payout timing
Disputes and refunds
Transaction logs

Clubistry handles the site workflows that send people into those payment flows. Any issues with Stripe itself — verification delays, payout questions, disputes — are managed in your Stripe dashboard.