E-Commerce Overview

Clubistry includes a built-in online store that lets your club sell products through the website and manage orders in the Club Management Portal. This overview covers how the pieces fit together.

Before the store can go live

Two things must be in place:

1. Store Active must be turned on in Site Settings > E-Commerce.
2. Your club must be connected to Stripe.

Products won't appear on the website until both conditions are met.

The main areas

E-Commerce Settings — Turn the store on or off and configure order notification emails.

Products and Categories — Create the items you're selling, set pricing and inventory on product options, and organize products into categories for browsing.

Orders — Review submitted purchases, track fulfillment with order and shipping statuses, and manage internal notes.

How the shopping flow works

1. A visitor opens a product detail page (at /store/product/{slug}).
2. They choose an option if the product has variations.
3. They add the item to the cart and can adjust quantities.
4. Checkout collects shipping and billing information.
5. Stripe handles the payment.
6. Clubistry creates an order record and shows a confirmation page.

The cart must total at least 1.00 in your club's currency before checkout is available. If prices or availability change while items are in the cart, Clubistry adjusts the cart and shows a message.

Showing products on the website

Products are displayed through the E-Commerce Section on a page. You can show all products with a category selector, or focus on a single category. Product cards show the name, image, first available option price, and a View Item button.

Order notifications

When Stripe reports a successful payment:

• The order is marked as payment succeeded
• An email is sent to the configured E-Commerce Notification Emails (or the default contact email if that list is blank)
• A confirmation email is sent to the billing email from checkout
• Inventory is reduced for tracked product options

Tips

• Connect Stripe before troubleshooting why products aren't appearing.
• Set notification emails early so order alerts go to the right people.
• Price lives on the product option, not the top-level product — review option pricing carefully.
• Test the full shopping flow after setup, not just the admin side.

Related topics

• Set Up Clubistry Payments - Initial Stripe setup.
• Products and Categories - Store items, options, and categories.
• Orders - Order management and fulfillment.
• E-Commerce Section - Show products on website pages.
• E-Commerce Settings - Store activation and notification settings.