Lapsed Members

Use this guide when you need to understand what changes after a member becomes lapsed and how to help them regain access.

What lapsed means

A member becomes Lapsed after their grace period ends without renewal.

Helpful details:

access restrictions begin when the status is Lapsed
Late status is still part of the grace period, so access is not reduced yet
grace period timing comes from the member's Membership Type settings
lapsed rules affect website access and Club Management Portal access differently

For most renewal workflows, these statuses matter most:

If you are trying to explain access changes to members, the key point is simple: restrictions start at Lapsed, not at Late.

Lapsed members can still open:

Lapsed members cannot open:

Lapsed members can still open:

Lapsed members cannot open:

Helpful detail:

Documents do not have a page-style override for lapsed members. If you want a lapsed member to access a document, that document must be public.

Lapsed member accounts are blocked from the Club Management Portal.

Helpful details:

this can affect someone even if they also hold management roles
if a person unexpectedly loses portal access, check their membership status first
a blocked member sees a message explaining that their membership has lapsed and that they need to renew

When a member becomes lapsed, Clubistry changes the member's status. It does not automatically strip away all of their existing roles.

That means:

membership-related roles can remain assigned
board or custom roles can remain assigned
management roles can remain assigned
access still changes because lapsed rules are checked when the person tries to open content or the Club Management Portal

This is helpful when a member renews, because you usually do not have to rebuild all of their role assignments.

To manually mark a member as lapsed:

Helpful details:

If the member also has admin or task-role access and is still a member, Clubistry shows a warning because portal access will be revoked.
You cannot set your own membership status to Lapsed.
A non-member admin or task-role account cannot be marked Lapsed.

When a lapsed member renews or their status is corrected, access returns when their membership status is moved out of Lapsed.

Helpful details:

page access updates again based on page permissions and the Hide from lapsed members setting
document access updates again based on document permissions
Club Management Portal access returns if the person still has a portal-access role and is no longer lapsed
because roles usually remain assigned, you often do not need to reassign everything after renewal

Create a renewal or contact page that lapsed members can still open by leaving Hide from lapsed members unchecked.
Keep especially important renewal instructions public when possible.
Review lapsed members regularly so your club can follow up promptly.
Explain your grace period clearly in renewal reminders so members know when access will actually change.