Lapsed Members
A member becomes Lapsed when their grace period ends without renewal. This is when access restrictions kick in — not at Late, not at Unpaid, but at Lapsed. Understanding the difference is important when explaining access changes to your members.
The status timeline
For most renewal workflows, these are the stages a membership goes through:
| Status | What it means |
|---|---|
| Paid | Membership is current |
| Unpaid | Renewal is open, payment not yet made |
| Late | Due date has passed, but grace period hasn't ended — no access restrictions yet |
| Lapsed | Grace period has ended — access restrictions begin |
Grace period timing comes from the member's Membership Type settings.
How lapsed status affects access
Website pages
Lapsed members can still open:
- Public pages
- Non-public pages where Hide from lapsed members is unchecked
Lapsed members cannot open:
- Non-public pages where Hide from lapsed members is checked (which is the default)
Documents
Lapsed members can access public documents. They cannot access non-public documents. There's no document-level override for lapsed members — if a lapsed member needs a document, it must be public.
Club Management Portal
Lapsed members are blocked from the Club Management Portal entirely, even if they hold management roles. If someone unexpectedly loses portal access, check their membership status first. They'll see a message explaining that their membership has lapsed and they need to renew.
What stays in place
When a member lapses, Clubistry changes their status but does not strip their roles. Membership roles, board roles, custom roles, and management roles all remain assigned. Access changes because lapsed rules are checked at the point of access — when the person tries to open content or sign in to the portal.
This means when a member renews, you usually don't have to rebuild all their role assignments. Everything picks back up once the status moves out of Lapsed.
Manually setting a member to Lapsed
- Go to Members.
- Click the member row to open their detail view, then click Edit [].
- Change Membership Status to Lapsed.
- Review any warning that appears.
- Save.
If the member has admin or task-role access, Clubistry shows a confirmation warning because portal access will be revoked. You cannot set your own status to Lapsed, and a non-member admin account cannot be marked Lapsed.
Restoring access
When a lapsed member renews or their status is corrected, access returns as soon as the status moves out of Lapsed:
- Page access follows page permissions and the Hide from lapsed members setting
- Document access follows document permissions
- Portal access returns if the person still has a portal-access role
- Roles don't need to be reassigned
Planning for lapsed members
- Create a renewal or contact page that lapsed members can still reach by unchecking Hide from lapsed members on that page.
- Keep especially important renewal instructions on a public page when possible.
- Review lapsed members regularly so your club can follow up promptly.
- Explain your grace period clearly in renewal reminders so members know exactly when access will change.
Related topics
- Dues and Renewals - How renewals, due dates, and grace periods work.
- Permissions and Access Control - How pages and documents are restricted.
- Admin Panel Access - Who can use the Club Management Portal.
- Members - How member accounts are managed.
- Membership Types - Where grace period timing is configured.