{"change_log":[{"item_id":"96","date":"2026-10-27","content":"<p><strong>Preview your dashboard messages<\/strong><\/p>\n<p>Renewal season is easier to check before your members see it.<\/p>\n<ul>\n<li><strong>Preview each Member Dashboard message.<\/strong>&nbsp;Every message on a Membership Type now has a Preview this message button. It shows the message the way members see it, with your formatting, your club's colors and every token filled in, so you can catch a mistyped token before anyone else does. It works on changes you haven't saved yet, too.<\/li>\n<li><strong>Coming-up renewals, four weeks ahead.<\/strong>&nbsp;For annual membership types, the dashboard's coming-up card now looks four weeks ahead instead of two.<\/li>\n<\/ul>","version":"0.10.57"},{"item_id":"95","date":"2026-10-16","content":"<p><strong>Renewal season, made safer<\/strong><\/p>\n<p>For many clubs, renewal season is close, so this release makes sure members always hear from you, and that you can see what's happening.<\/p>\n<ul>\n<li><strong>Renewal emails and Member Dashboard messages now have built-in text.<\/strong>&nbsp;If you haven't written your own, members get a sensible default at the right time, so nobody misses a renewal notice. Anything you've written stays exactly as it is. You can review or replace the defaults under Reminders\/Notifications and on each Membership Type.<\/li>\n<li><strong>Your dashboard tells you what needs attention.<\/strong>&nbsp;If a member couldn't pay online, or a Membership Type isn't connected to Stripe, you'll see a card that says what happened and what to do. A &ldquo;coming up&rdquo; card shows which renewal emails go out next and to how many members.<\/li>\n<li><strong>Clearer Membership Types.<\/strong>&nbsp;Each one shows its online payment status and exactly when its renewal emails go out this season.<\/li>\n<li><strong>Late and lapsed now start the day after.<\/strong>&nbsp;Members become late the day after the due date, and lapse the day after the grace period ends, not on those days themselves.<\/li>\n<li><strong>Clubs not connected to Stripe.<\/strong>&nbsp;Instead of the regular Pay button that Stripe-connected clubs get, members see a message to follow the club's instructions. Use the Membership Type messages to give them those instructions.<\/li>\n<\/ul>\n<p>Also in this release: misc bug fixes.<\/p>","version":"0.10.56"},{"item_id":"94","date":"2026-10-12","content":"<p><strong>Clearer payments, and fewer silent problems<\/strong><\/p>\n<p>Renewal season is close, so this release makes sure every payment either goes through or tells someone why it didn't.<\/p>\n<ul>\n<li><strong>Payment problems are no longer silent.<\/strong>&nbsp;If a setup problem stops a member from paying, they now see a message asking them to contact the club, instead of a missing Pay Now button or a spinner that never stops. Your club's contact address and Clubistry support both get an email, so it can be fixed quickly.<\/li>\n<li><strong>We check your payment setup every night.<\/strong>&nbsp;Each membership type's connection to Stripe is checked daily, and its status shows on your Membership Types page. If a price needs fixing, the Repair Stripe prices button takes care of it, and you'll hear about problems before a member runs into one.<\/li>\n<li><strong>Your Stripe payments say what they were for.<\/strong>&nbsp;Open any payment in your Stripe dashboard to see its description. Shop payments show the order number and items, and form payments name the form and submission. For a large order, the full item list is further down the same page, under Metadata.<\/li>\n<li><strong>Applicants keep their answers when a form sits open too long.<\/strong>&nbsp;Someone who leaves an application open for days before submitting now gets a &ldquo;page expired&rdquo; message with a button to send it again, with everything they typed still there. Before, this looked like a server error and their answers were lost.<\/li>\n<\/ul>\n<p>Also in this release:<\/p>\n<ul>\n<li><strong>Payment history<\/strong>&nbsp;shows the real amount for form payments, instead of $0.00.<\/li>\n<li><strong>Receipts<\/strong>&nbsp;use your club's currency symbol.<\/li>\n<li>Misc bug fixes.<\/li>\n<\/ul>","version":"0.10.55"}],"news":[{"item_id":"87","slug":"surveying-members-without-annoying-them","date_posted":"2026-09-15","seo_title":"Surveying Members Without Annoying Them","teaser":"Member surveys can give you invaluable insight into what's working, what isn't, and what members actually want. They can also be ignored, resented, or answered by the same five people. The difference is in how you ask.","category":"Article"},{"item_id":"86","slug":"mobile-members-reading-on-phones","date_posted":"2026-09-08","seo_title":"Half Your Visitors Are Reading on a Phone: What That Means for Your Site","teaser":"Most club websites get more visits from phones than from computers, often far more, and a lot of that traffic is the public rather than members. If your site was designed on a laptop and never checked on a phone, there's a good chance the people you most want to reach are having a worse experience than you realize.","category":"Article"},{"item_id":"85","slug":"why-online-applications-beat-paper-and-pdfs","date_posted":"2026-09-01","seo_title":"Why Online Applications Beat Paper and PDFs","teaser":"<p>A downloadable PDF asks someone who has already decided to join to go find a printer, and a lot of them never come back. Here's what changes for applicants, and for the people who review them, when the application is genuinely online.<\/p>","category":"Article"}]}